← DENIS REPARATIE
Privacy Policy
Last updated: 4 October 2026
1. Who we are
Denis Reparatie (KvK 90863941, VAT NL004847005B62), the Netherlands, den.koltsa1994@mail.ru. We are the controller within the meaning of the General Data Protection Regulation (GDPR, in Dutch: AVG). We have not appointed a Data Protection Officer because this is not required. Please send privacy questions to the email above.
2. What we collect, why and for how long
• Quote requests and messages (name, phone, email, project address and description, photos you send): to reply and prepare a quote. Basis: steps at your request before a contract (Art. 6(1)(b) GDPR). Kept for up to 12 months after the last contact if no contract follows.
• Customers (including invoicing and payment details): to carry out the work, invoice and honour the warranty. Basis: contract (Art. 6(1)(b)) and legal obligation (Art. 6(1)(c)). Our administration is kept for 7 years under Dutch tax law.
• Technical data (IP address, browser, date and time): to keep the website secure and working. Basis: legitimate interest (Art. 6(1)(f)). Kept for up to 30 days.
• Analytics or marketing cookies: only with your consent (Art. 6(1)(a)), see “Cookies”.
• Photos and reviews of your project on this website: only with your prior permission, which you can withdraw at any time.
We do not process special categories of personal data, do not use automated decision-making or profiling, and never sell your data.
3. Who receives your data
Only service providers we need (website hosting, email, bookkeeping, messaging such as WhatsApp) under a data processing agreement, subcontractors working on your project, and authorities when the law requires it. If a provider is outside the EEA, we rely on an adequacy decision (such as the EU–US Data Privacy Framework) or Standard Contractual Clauses.
4. Cookies
Under the Dutch Telecommunications Act (art. 11.7a) we only place or read non-essential cookies after your consent. “Reject all” is as easy as “Accept all”, and the website works the same either way.
• Necessary: store your cookie choice (12 months) and your language preference. Kept in your browser only and not sent to us.
• Statistics: only with your consent, the website uses Google Analytics (Google Ireland Ltd.). It sets analytics cookies and shows aggregated data, such as pages visited, device type and country. Without your consent no analytics cookies are placed and no analytics data is sent to Google.
• Marketing: not active at the moment.
You can change or withdraw your choice at any time via “Cookie settings” in the footer or in your browser settings. After 12 months we will ask again.
5. Security
We use HTTPS, limit access to those who need it and keep software up to date. If a data breach puts you at risk, we will inform you and the Dutch Data Protection Authority (AP) as the law requires (within 72 hours to the AP).
6. Your rights
You may request access to, correction, erasure or restriction of your data, receive a copy (portability), object to processing and withdraw consent at any time (this does not affect earlier processing). Email us; we reply within one month and may ask you to confirm your identity. Requests are free of charge in principle.
7. Complaints
Please contact us first so we can resolve it. You can also file a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens): autoriteitpersoonsgegevens.nl.
8. Children and external links
This website is not aimed at persons under 16. Links to Instagram, LinkedIn, Facebook and WhatsApp are plain links; those services have their own privacy policies.
9. Changes and language
We may update this policy; the date above shows the latest version. It is available in Dutch, English and Russian. If there is a difference, the Dutch version prevails.